RETURN POLICY

We want to make sure that you are completely satisfied with your purchases on this Site.
If, for any reason, you are not satisfied with your order, you may return any UNUSED products within TWENTY (20) days from the date of delivery.

Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied.

Please, download this FORM and complete the blank boxes with the information required. After you complete all boxes, please send an-email to palmbeach@socapri.com attaching the form and naming the e-mail: RETURN REQUEST.

Please make sure to indicate the cause of your return in the box “wider description of the problem” selecting the reasons suggested.
If you select “damaged” or “other reason”, please attach pictures showing the problem (maximun 5 pictures).

Please note that:

  • the missing of some details will automatically make your request not valid;
  • after the store receive your e-mail and approve your return request, you can send the item/items to the store;

Before sending the item to the store, please make sure that the product you wish to return:

  • must be unused, unworn, unwashed and in the same condition in which it was received by you;
  • must have all disposable tag /label still attached with the tag/label that must still be intact;
  • must be returned complete with all of its parts and accessories;
  • must be sent in its original packaging;
  • must be shipped back to our store within twenty (20) days of the date of delivery;
  • must be sent in one single shipment; products that belong to the same order must be returned to us at the same time; and must be shipped from the United States.

If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs.

Please note that the return shipment is at your own cost regardless to the courier used.

You will have the option to request within thirty (30) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by the store.

We will not issue any refunds for returns that do not satisfy all of the conditions indicated above.

We are not responsible for any loss or damage to products. The courier will be responsible for damage or loss.

REFUND POLICY

Your refund will be credited back to the same payment method used to make the original purchase on the US Site.

If you paid by credit card, refund times will depend on the credit or debit card company's policies.

Be aware that the refund date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees.

If you paid by PayPal, refunds will be credited to your PayPal account and will be visible immediately.

The date of reimbursement to the credit card associated with your PayPal account depends on the company that issued the card.

IDENTIFICATION TAG

All the products come with an identification tag or label.
Please try your item on before removing the tag, since we do not accept returns once the tag has been removed, broken or damaged in any way.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED ON THE SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS

FORCE MAJEURE

Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.

SHIPPING COSTS

The standard ground shipping is free only in the US.
If you would like to have special shipments, please note that it will be at your own cost.
Please note that the return shipment is at your own cost regardless to the courier used.
You are responsible for all the other shipping costs associate (like return or special shipment).

TERMS AND CONDITIONS OF SALE

US Site is available only for purchases made and delivered within the United States. Your use of the US Site to purchase merchandise indicates your agreement to follow and to be bound by these General Terms and Conditions of Sale.

1. PRODUCTS

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

2. PRICES

All prices are in US Dollars. Prices may change without notice from time to time. The total amount due is inclusive of sales tax applied in accordance with applicable state and local regulations based on your shipping address.

The amount of sales tax charged on your order will depend upon various factors, including type of item purchased, sales price and destination of the shipment. Sales tax regulations may change between the time you place an order and the time of credit card charge authorization and this may affect the calculation of sales taxes.

3. DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED IN THE www.socapri.com US SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. THE PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE US SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

4. SEVERABILITY

If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law.

5. PRIVACY

The terms and conditions of the our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of products through the US Site.

6. FORCE MAJEURE

Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.

7. ERRORS AND INACCURACIES

Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

OUR PRIVACY POLICY

Everyone has the right to the protection of his/her personal data. SOCAPRI respects our users' right to be informed about the collection and processing of their personal data. The www.socapri.com US Site has been designed in such a way that the use of your personal data will be minimal and will not exceed the original purpose for which your personal data are collected and/or processed. In particular, we do not disclose your identity when the purpose for which your personal data are being processed can be achieved by using anonymous aggregate information.
This Privacy Policy is intended to provide you with all the information you need in order to understand our privacy practices.
However, if you have any questions regarding our privacy practices and this Privacy Policy, please contact us at the following palmbeach@socapri.com